4/29/2023 0 Comments Rebook flight lufthansa![]() I bought a Lufthansa flight from Boston to Shanghai and it was canceled on May 15th, 2020. It will be interesting to see what the European Commission decides… I recognize the challenging position airlines are in, but if they want to force people to keep vouchers, they need to do a better job having less-horrible policies associated with them - make the vouchers valid for several years, make them transferrable, and/or offer a bonus for those who get a voucher when they’d be entitled to a cash refund otherwise. The German government will likely provide aid to Lufthansa, and if the airline does have to issue cash refunds, that money will essentially be coming out of taxpayers’ pockets. The German government is asking the European Commission to adjust rules so that Lufthansa doesn’t have to issue flight refunds for cancellations. None of which excuses what they’re doing, but… ¯_(ツ)_/¯ Bottom line But I also recognize that for some airlines it’s a function of life-or-death, and the alternative is either going out of business or bigger bailouts. I don’t in any way support airlines holding onto peoples’ money and in many cases violating government regulations. ![]() For those who don’t support any sort of bailouts, do we really want to potentially be in a situation where virtually no airlines globally are left? If this goes on much longer, that’s a very real possibility.Some will say “too bad, that’s their problem,” and while I generally agree, the reality is that it’s also going to be our problem (globally), when governments around the world have to bail out airlines.Never mind the fact that in many countries this violates the government regulations.īut I also think it’s important to acknowledge the reality of the situation, which is that many airlines either literally couldn’t afford to refund everyone in cash, and/or would be out of business within days if they did. It seems to me like theft to sell a product and then not even give people their money back when you don’t deliver. I’ve repeatedly made the point that I think it’s wrong when airlines aren’t providing cash refunds when they cancel flights. ![]() The government is already looking at providing hundreds of billions of Euros of aid to all kinds of companies, and Lufthansa having to provide cash refunds would likely cost German taxpayers several billion Euros. Therefore the German government has asked the European Commission to allow Lufthansa to issue vouchers rather than cash for flight cancellations. Assuming that number is about the same now, Lufthansa would run out of cash in about 25 days if they had to provide cash refunds for all tickets.As of the end of December 2020 (according to an annual report), Lufthansa had about 4 billion EUR in unused ticket money.Lufthansa has about 5.1 billion EUR in cash and undrawn credit facilities. ![]() Germany plans on providing aid to Lufthansa, though the way that plays out depends on whether Lufthansa will be forced to provide cash refunds to passengers or not. Germany sides with Lufthansa as bailout looms Airlines are largely trying to justify this by pretending the option for a refund doesn’t exist, and when they’re pressed on it, they argue that they’re not issuing refunds at this time. Just recently it was clarified that airlines subjected to EC261 do need to give passengers the option of a cash refund in the event that a flight is cancelled.ĭespite that, most European airlines are violating the policy, and are refusing to issue refunds. The European Union has among the strictest consumer protection laws in the world, with a policy known as EC261. Germany sides with Lufthansa as bailout looms.One rebooking as per above conditions is permitted. Origin/departure airports may only be changed prior to commencement of travel. rebooking from short-haul to long-haul), change of class of travel or similar, an additional payment may be necessary despite the discount. Should the rebooked fare be more expensive due to a change of destination (e.g. Of course rebooking fees will still not be charged, regardless of which fare was booked. You can contact us by latest 30 June 2022 to rebook to your newly desired flight.ĭeparture must be on/before 28 February 2023. Option 2 (ticket on hold): We keep your currently booked ticket on hold.+/- 1 week of the originally booked short haul flight. *+/- 2 weeks of the originally booked long haul flight. Rebookings can be done through our Service Center or your travel agent. We will then, subject to availability of the newly desired flight, rebook you free of charge. Option 1: Let us know, within 1 week of the cancellation notification, if you still wish you travel to the same destination within the initially booked period.*.Once we have notified you of the flight cancellation you have the following two options:
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